Less paper. More loads. Faster pay. One platform that takes a load from the private bid to the paid invoice — verified carriers, cleared drivers, the scale ticket delivered by magic link to everyone who needs it, and reconciliation that's done before month-end.
Most operations aren't broken because there's no demand. They're broken because tickets go missing, nobody can see the load once it leaves, carriers are picked from memory, and month-end turns into an argument over paper.
Every step is connected. No re-keying. No phone tag. No scrambling at month-end. The platform is built around trust — carriers can't get on it without proving they belong.
Open freight boards put carriers in charge and your rates in front of the whole market. Carry Ops flips it. You post the load. The platform invites only carriers who have cleared verification and can actually run it. Bids are private — carriers can't see what each other bid. No race to the bottom. No shopping your rates around the market.
Open Bid — let qualified carriers bid privately. Set-Rate — pre-set the price you're willing to pay and send it to carriers who can fulfill. They accept or decline, no haggling. You stay in control either way.
Built for the way bulk hauling, aggregate and dump-truck networks actually work — from the bid to the invoice. Every module reads and writes the same load and ticket record, so nothing is re-keyed and nothing disagrees. Pick what you need today; layer in the rest as you grow. The line at the bottom of each card is the role we open for it on your walkthrough.
When your regular carriers can't cover a job, post it — equipment, lane, tonnage, window — and invite only carriers that have already cleared verification and match the work. Carriers never see each other's bids. Run it as an open bid, or set the rate and let carriers accept or decline. You award with each carrier's safety rating, on-time history, dispute count and completion rate next to the price.
Carriers join your network through a digital packet: insurance certificate, W-9, MC and DOT numbers, safety rating, trucks and drivers. Each item is checked as it comes in, and a carrier with expired insurance or missing paperwork never receives a load or an invitation. From there every load builds the carrier's record — on-time history, completion rate, disputes and safety — so awards are made on performance, not memory. Each carrier gets one portal for invitations, awarded loads, ticket history, fleet, drivers and company profile, and a lapsed certificate is flagged before the next load instead of discovered after an incident.
For the drivers you employ, one pipeline runs from first contact to orientation. An AI agent calls each candidate, confirms interest, explains the job and writes up what the team needs to know first — weekend availability, lodging needs, experience on the lane, any risk flags. Application, documents, MVR, drug test and orientation are tracked per candidate in English or Spanish, so nobody spends an afternoon on an application that was never going to clear.
The scale house tickets the load in the ticket module it already runs. Carry Ops picks that ticket up — gross, tare, net, material, destination — and sends it by magic link to the driver and to the destination attendant. The driver opens it on any phone with no app and no login: QR scan at pickup, GPS and photos on the run, e-signature on delivery. Every ticket files as a PDF on one shared record, so the paper becomes a receipt, not the record.
The destination attendant sees the loads headed to their site, weighs in, checks the load and signs. Each ticket keeps two weights — what left the pit and what the site received — and neither ever overwrites the other; any load off by more than 0.3 tons is flagged as it arrives. The receiving customer gets a portal of their own: filter deliveries by day, week, month, quarter or year, see the three-way match for the period, and download any ticket or the whole range as a CSV.
Drivers run the pre-trip inspection on their phone, section by section. Every failed item needs a note, a photo and a severity, and a critical fail locks dispatch for that truck until it's cleared. Admins see inspection status and open issues for every truck in one place, and at a roadside DOT stop the driver can pull the inspection record on the spot. Inspections are enforced where Carry Ops manages the fleet; carriers who run their own maintenance program aren't gated by yours.
Answers the main line in English and Spanish. It reads delivery status straight from the ticket record, transfers dispatch calls during business hours, and takes a message for billing — it never quotes figures — or for new business, capturing company, material, volume and lane. Each message goes by email or text to whoever owns that topic. The scope is narrow on purpose: answer, take a message or transfer, under routing rules you set for each type of call.
Signed delivery tickets roll straight into a billing package with the PDFs attached, so the invoice goes out when the load is delivered instead of when the last slip turns up. AR reminders and days-to-pay tracking come with it, and an optional bank tie-in moves the deposit faster. For carriers it's simpler still: a magic-link ticket can't be lost, so they get paid on the loads they actually ran.
When a load is questioned, the case is raised against that ticket instead of in an email thread. Support opens the same record everyone else sees — pit weight, received weight, timestamps, signatures, all three legs of the haul on one screen — and Ticket Lookup pulls any load in the platform. Users who get stuck in the app open a request and track it to resolution.
Loads and tons by day, week and month; performance by carrier, driver and lane; on-time and dispute trends across the whole network. Every number is read from the same ticket record the portals use, so your dashboard and your customer's export never disagree.
The aggregator or contractor who runs the carrier network runs Carry Ops. Everyone they bring in — dispatch, drivers, compliance, carriers, the pits they pull from — works in the same record, each with the view their job needs. Pits connect free, and drivers, destination attendants and receiving customers never pay.
You run the carrier network for your customers without owning the load or the material. Carry Ops is the system your carriers, pits and customers all work in.
You buy material delivered and dispatch ten to a hundred subbed trucks a day. You own the load and bill the material — so the ticket is your invoice.
You keep the trucks moving. Carry Ops shows you which ones are ready, blocked, rolling or delivered — without a morning of phone calls.
Your job is the haul, not the paperwork. Everything happens on your phone in under two minutes, in English or Spanish.
You answer for every truck and driver on the job. Carry Ops keeps the record complete without you chasing it.
You run the trucks. Carry Ops makes sure every load you haul turns into a ticket you get paid for.
Your ticket module already works. We make sure the ticket reaches everyone who needs it — and connecting your pit is free.
Most software in this space is either a generic TMS adapted from freight or a spreadsheet that breaks the moment you grow. Carry Ops is built for the aggregators and contractors who run bulk-hauling carrier networks.
| What matters | Carry Ops | Legacy TMS | Spreadsheets |
|---|---|---|---|
| Sourcing & Awarding | |||
| You control who gets invited to bid | ✓ | ✕ | ✕ |
| Bids stay private from competing carriers | ✓ | Partial | N/A |
| Carriers verified before they can bid | ✓ | Manual | Manual |
| Carriers rated on on-time, completion, disputes and safety | ✓ | ✕ | ✕ |
| Award on safety, capability, price, consistency | ✓ | ✕ | ✕ |
| Operations | |||
| Pit's scale ticket sent to driver and site by magic link | ✓ | ✕ | ✕ |
| Mobile QR e-ticketing | ✓ | Add-on | ✕ |
| Driver onboarding & assessment | ✓ | Partial | ✕ |
| Pre-trip inspection with dispatch lock | ✓ | Add-on | ✕ |
| AI voice assistant for driver hiring | ✓ | ✕ | ✕ |
| Bilingual EN/ES driver workflow | ✓ | Limited | ✕ |
| Cash & Visibility | |||
| Pit weight and received weight reconciled per load | ✓ | ✕ | Manual |
| Customer portal with ticket download and disputes on the ticket | ✓ | ✕ | ✕ |
| Auto-invoice from delivered tickets | ✓ | Partial | ✕ |
| Bank tie-in for accelerated collections | ✓ | ✕ | ✕ |
| Real-time leadership dashboards | ✓ | Reports | ✕ |
| Time to fully operational | <60 days | 6–12 months | Same day |
E-ticketing mandates attach to the job, not the company. A contractor has to e-ticket on a state DOT project; the same firm has no obligation on private work. Most firms do both — and once tickets stop going missing on the DOT job, nobody wants paper back on the private ones.
The aggregator or contractor who runs the carrier network pays a monthly platform fee plus a per-load fee — never a percentage of load value, and the same fee whether the load is worth $500 or $5,000. For a contractor it lands as job cost; for an aggregator it can pass through to the carriers. Carriers running their own fleets can take a flat monthly plan by truck count instead, with no per-load fee. Driver onboarding, Compliance Guard, the AI receptionist and CashFlow Accelerator are add-ons you turn on only if you use them.
Pit connections are always free, and drivers, destination attendants and receiving customers never pay. One hub per deployment: we don't bill a contractor and his subhauler for the same loads. Running 1,000+ loads a month, multiple yards or custom bank and accounting connections? We build an enterprise contract with volume per-load pricing and a dedicated success partner. Exact numbers for your operation come out of the 15-minute call.
Tell us how you run — how many carriers and trucks, which pits you pull from, where the loads go, and where the tickets get stuck. We'll map Carry Ops to that and walk through the live demo with you.